Privacy Policy

About this Privacy Policy

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• This is our main Privacy Policy and it applies to all users of the DMI Services and visitors of this website, and explains how we collect, process, or otherwise use personal data and information about them. If you publish information on publicly available social media and websites, please refer to info@dentalmarketinsights.com..

• DMI reviews this Privacy Policy regularly and may revise it, in whole or in part, at any time to adapt to changes in legal requirements or the manner in which we process data. Such changes will be published on our website and will take effect immediately.

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How and what data we collect and process?

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The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account or a free trial, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

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• When you start using the Services or visit our website, DMI may collect some basic identifiers such as first name, last name, telephone number, e-mail address, company name, or IP-address. When you acquire the Services, additional information, such as billing information, business address, and other data necessary for the Services (e.g. usage and browser data, the web browser or operating system utilized, user name, and passwords) may be additionally requested from you, however, we always aim to minimize the data collected to the extent practicable.

• DMI may also collect data from a variety of other sources, including those that are publicly available or from third-party data providers, if and to the extent that the data protection requirements are met, as well as from online and paper forms, calls, meetings, and other means of communication.

• In some cases, if you object to data processing or decline to provide information marked as obligatory, we may not be able to provide you with all or certain Services.

• In order to fulfil some of the above-mentioned purposes, we may gather and aggregate information from our different databases (e.g. in case of requested support). We do not offer or sell your personal data to third parties or use them for automated decision making.

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Purposes of processing activities

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Depending on the services used, DMI may process the data for the following purposes: providing the Services, including technical support; this website; identification and authentication; billing; product and operational improvements, monitoring of the quality of the Services; introducing new features; market research and business development; as well as marketing and advertising, subject to conditions set out below.

 

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyse how you use our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

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Legitimate interest

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We base our processing activities either on our legitimate interest to provide services that are technically functional and user-friendly, or as a part of the contract for the provision of DMI Services. In certain cases, we may process your data to comply with legal or contractual obligations.

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Third-parties

Like any other website, Dental Market Insights uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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Personal data may also be collected while connecting to Third-Party Platforms, such as online social networks, through the Services or via URL links towards third party websites. DMI is not responsible for the manner in which third parties handle their processing activities. We encourage you to refer to the applicable privacy provisions of such Third-Party Platforms for more information.
 

Subject to this Privacy Policy, DMI Services may use Google API Services to collect data from YouTube, Google My Business ("Google Reviews"), or Google Analytics. Further information may be found in the Google Privacy Policy, available at: http://www.google.com/policies/privacy.

 

Log Files

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Dental Market Insights follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

 

Contact Forms

Information you provide through our contact forms is transferred and stored using encryption.

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Communication received from DMI

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Based on your consent, DMI may use personal data to discuss the Services or to send communications concerning DMI and/or the Services and/or for promotional activities via newsletters, messages, calls, and letters to the e-mail address, telephone number, or postal address provided. Except as mentioned in this Privacy Policy, DMI does not use collected personal data for any other kind of marketing or promotional purposes.

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Right of objection

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At any time, you may opt out of being contacted by DMI either by using the opt-out link provided in any newsletter or by contacting DMI at the following e-mail address: info@dentalmarketinsights.com. Your data will be removed from our database without undue delay, in accordance with our internal procedures.

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Candidates

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• When you submit your job application, it will be handled by our Headquarters in Luxembourg and may be transferred to the responsible managers only for the purpose of handling your application.

• We will require you to provide us with data and information about you on a strictly need-to-know basis, including your contact data, information about your career, and personal skills. Due to local legal requirements, we may ask you for additional personal data or information.

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Data retention

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Unless earlier requested by you, we will delete your personal data as soon as it’s no longer necessary for the collected purpose, except as required by law. In such an event, the data will be blocked to prohibit any other use.

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Data storage and data transfer

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DMI Services are hosted and provided from within the European Economic Area. In case we need to transfer your data outside of the European Economic Area, we will ensure that such transfer takes place with adequate safeguards in place.

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Security

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DMI has implemented state of the art technical and organisational security measures in order to protect processed personal data.

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Cookie Policy

• DMI uses cookies in order to better understand how its applications and websites work and to optimise the online and mobile experience for Clients or visitors of its website. 

• Cookies may be deleted at any time by using designated functions of the used browser.

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We respect your privacy

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• Subject to applicable data protection laws or regulations, you may be entitled to the following rights: the right to request access to your data; the right to request that your data is updated or rectified; the right to request that we refrain from further use of your personal data; and the right to request that your personal data is deleted.

• All requests will be handled in a timely matter but we may ask for additional information in order to confirm your identity.

• We may not always be able to immediately remove all of your personal data, for example, if there is a legal requirement to keep such data (e.g. for compliance or legal retention purposes).

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Data Protection

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If you want to know more about how your data are processed, or to exercise any of the rights listed above, please contact us at info@dentalmarketinsights.com.

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GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@dentalmarketinsights.com .

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Supervisory authority

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DMI Services are subject to the provisions of the General Data Protection Regulation. You have the right to file a complaint with the responsible supervisory authority. If you are resident of the European Economic Area, in case of a breach, you can also file a complaint with the local supervisory authority on data privacy in the country where you reside.

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California residents

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DMI understands and will comply with restrictions relating to DMI’s processing activities, when acting as a service provider, and shall not sell, retain, or disclose any personal data for a commercial purpose outside of the provided Services and shall adhere to the purposes and means of processing defined by the users of DMI Services.

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APAC region

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DMI ensures appropriate and reasonable measures to process data in accordance with the purposes for which they were collected, including appropriate measures against risks represented by such processing and its nature, including technical and organizational actions to protect data against accidental destruction or loss and against unlawful processing, and to retain personal data no longer than necessary for any legal or business purpose.

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COPPA

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DMI does not knowingly collect or process data of children within the meaning of the Children's Online Privacy Protection Act.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

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Contact Us

 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@dentalmarketinsights.com

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Consent

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By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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This Privacy was last updated in January 2024.